Civis Analytics Marketing plan · Sep 2026 to Feb 2027
Civis Analytics

Six months of marketing, priced and sequenced

September 2026 through February 2027. Two tracks, four live events, one real budget ask, and eight decisions that need you.

Prepared forRoger
ByAndreas
DateAugust 20, 2026
Reading timeAbout ten minutes, scanning
1. Where we are

One good year of evidence

Every number on this page traces to a campaign record, a meeting, or a named outside source. Anything I could not verify is in section 13.

741
registrants for the co-hosted NonProfit Times webinar, 271 attending
Attendance report, July 16
~100
registrations for a webinar we run ourselves, drawing 27 to 30 live
May campaign records
16,022
real working prospects, filtered from a raw pool of 29,139
Prospect build, June
3
near-term opportunities from this year's marketing, all non-technical buyers
Your August 10 read
On the size of the list, you were right. On August 3 you put the real universe at "less than 15,000 names," maybe 10 to 12,000, with no data in front of you. Three rounds of filtering against the actual database land at 16,022. Close enough to stop being an estimate and start being a target.
2. What we learned this year

Four findings, and three of them changed the plan

The Salesforce campaign finished on August 19 and the Geocoder invite went out on August 13. Between them they answered questions the August draft was guessing at.

01

Partners buy reach we cannot build, and now we can price it

The NonProfit Times webinar drew 741 registrants. Only 102 came from a Civis email. Roughly 85 percent came from the publisher's own audience, people who were never on our lists.

So: partner distribution becomes the spine of the calendar, with a price on it. Section 5.
02

Our own webinars have a reach problem, not an attendance problem

You have described them as drawing "20 people or so." The real figures are 27 and 30 attendees off about 100 registrations. That attend rate is normal against the industry aggregate of 32.6 percent. Registrations are a third of average, and across 800,000 webinars, attendance tracks the size of the promoting audience.

So: run our own sessions small and pre-recorded, and buy reach separately.
03

Cold outreach did not fail on copy. It failed after the click.

13,844 messages to 4,002 prospects: 20.8 percent opens, 3.05 percent clicks, no demo requests. Then the part that matters. Of the 116 people who reached the landing page, nine scrolled and none submitted anything. Three weeks later Geocoder repeated it on a warm technical audience: 1,340 opens and 112 clicks produced eight registrants.

So: two audiences, two offers, the same failure at the same step. Round two rebuilds the page and the ask before it touches the copy. Section 6.
04

The non-technical buyer is real, and we have been aiming slightly past them

Christian Appalachian Project, DaVinci Direct and NNE all came in through this year's marketing and none has a technical person. But in a survey of 300 nonprofits, 45 percent controlled all technology purchases and only 3 percent were development directors. The fundraiser feels the problem. Someone else signs.

So: content that makes a fundraiser want this, plus a one-page business case they can hand upward.
One correction worth making out loud. The August draft said plain text beat the designed template on opens in all four arcs. The finished data disagrees: the designed version won the fourth arc, the difference elsewhere sits inside the noise, and the two versions had different senders, so it was never a clean test of design.
3. The two tracks

The model you asked for, with the non-technical side in front

Both run every month. When capacity forces a choice, non-technical wins. It is the gap you identified and it produced all three current opportunities.

Non-technical

The people who decide to buy

Development and fundraising directors, executive directors, agency principals. Plain language, short emails, simple pages. Bridge Tech drew 200 people to sessions you called basic, at roughly 70/30 women to men.

The opening line
Giving hit a record $617.2 billion in 2025 while the number of donors fell for the fifth straight year. Every development director knows their file is thinning under a record year. That is a targeting problem, and targeting is what we sell.
Technical

The people who use the platform

Data staff, analysts, ops and admin roles. Already served, and performing: the May training emails ran 34 to 37 percent open and about 4 percent click across roughly 4,500 sends each.

What it produces
Release webinars and trainings, Data Agents material when it ships, monthly basefile notices, technical posts. Standing exclusions hold.
A third, smaller lane: customers and retention. About 15 renewals before year end, several at risk. Account management owns them. Marketing supplies collateral on request, in two windows. Section 9.
4. The six-month calendar

Four live events, not six

September and December have no live event on purpose. A one-a-month cadence optimises the format that does not scale, and it is more than one person can build well.

September

Build month

Technical Geocoder recording pushRecap post, attendee and no-show follow-up
Cold Round two rebuild startsNew page and offer first, copy second
Cold Two engaged-prospect listsDelivered with owners assigned
Customer Retention collateralFor low-usage accounts
Operations Marketing mail moves to its own subdomainWarming starts. Section 8
Decision Book October's partner webinarPublishers need four to six weeks

October

The big one

Live, partner AI readiness and the data warehouseBought, not self-run. Dan's addition and your Bridge Tech seed as one event
Technical Data Agents launchDepends on engineering shipping
Cold Round two build continuesTight segments, simple page
Conditional Custom URL feature announcementOnly if it ships. No date yet

November

Election blackout

Live, in house Why agencies are winning with CivisYour seed. Pre-recorded, live questions
Technical Post-midterm infrastructure messageThe 2028 cycle gets built now, your point
Constraint Nothing political sendsLate October to mid-November. Election day is Tuesday, November 3

December

Reuse month

Both tracks Year in reviewEverything we shipped, plus 2027 planning
Operations Website migration windowThe quiet month. Migration wins here
Note No live eventNonprofits are in year-end fundraising

January

Restart

Live, training Platform 101 relaunchDriven to recording for onboarding
Cold Round two sends beginNew segments from the 990 pipeline
Non-technical AI readiness, round twoOctober's recording to new joiners
Customer Retention for the political renewalsBudget talks start before election day

February

Second partner event

Live, partner Second bought webinarTopic follows October's data
Technical Data Agents in practiceOnly if it shipped in October
Planning Next six months, and the handoffTransition plan for your follow-up lanes
Live event Monthly basefile notices and the weekly report run every month and are not repeated above.
One thing to fix immediately. There has been no weekly marketing report since June 8. That is the instrument this whole plan is measured with, and it restarts in September.
5. The reach engine

The one thing on this page that needs money

You recommended this in July: "one of these every quarter, 8,000 bucks a pop. It's expensive, but it's much better than doing the webinars that we're doing right now." The evidence backs you, and the market price is knowable.

$8,000
what we paid for the co-hosted webinar
Your July 6 figure. No invoice located yet
$10.80
cost per registrant, against a market rate of $9 to $14
Two published trade-publication rate cards
85%
of those registrants came from the publisher's audience
Registrant attribution report, July
7x
the registrations of a webinar we promote ourselves
741 against about 100
The ask

Two partner-distributed webinars, October and February

$16,000 to $22,000 total. Your quarterly cadence, at the price you named, and the only line in this plan that needs real money.

Their published card is $10,000 and covers producing the event, a moderator, promotion to 300,000 nonprofit executives, and handing us the registrant data. We bought below card.

First step: confirm current pricing. One phone call, and it is the highest-value action here.

The honest version

What it does and does not buy

Expect roughly 700 registrants each and about 175 live, since a rented audience attends at a lower rate. The recording adds about a fifth more views, never a second audience.

And the argument against, which Dan will find anyway. The last time Civis ran these, some years back, they produced roughly 565 and 600 leads and converted to zero sales. That is on the record.

The difference this time is that there is a plan for the names. Your own answer holds: give it three months before judging it.

6. Cold outreach, round two

Fixing the step that actually broke

Round one was worth running. It produced 1,438 people who opened, 772 with repeat engagement, a call list of 127, and a clear answer to a question we had never tested.

Change one

The page and the offer

One thing to do, above the fold, costing less than the current ask. Nobody in 4,002 people wanted a demo, and we asked all of them for one.

Change two

Small batches

Across 20 million cold emails, campaigns under 50 contacts reply at nearly three times the rate of campaigns over 1,000.

Change three

Measure clicks and replies

Strip mail-security traffic first. More than half of round one's clicks came from scanners, so the real figure is about half what we reported.

Change four

Clean the list first

Both big sends this summer hard-bounced around 7 percent on their first touch. That damages sending reputation.

On plain text against the branded template. In testing across half a billion emails, plain text beat an image-heavy template by about half on clicks, but a simple, light branded template beat a heavy one by 30 percent. So the real choice is a light version of our template against a heavy one. We keep the brand and get the performance.
7. The AI question

Put AI in the products. Keep it out of the company name.

I argued the opposite on August 10 and said an AI name would get us more attention straight away. I had no evidence for that. I went looking afterwards and it points the other way, so this is a correction.

What the evidence says

Four independent lines, all pointing one direction

  • Experimental. Across surveys of over 1,000 adults in eight product categories, calling something "artificial intelligence" lowered purchase intention every time, against identical wording saying "high tech." Worst where buyers perceive risk, and ours handle donor records and voter files.
  • Analyst. Half of 1,500 consumers surveyed prefer brands that keep generative AI out of what they see. The analyst's rule: "Disclosing that a tool is powered by AI is not the same as promoting that a tool is powered by AI."
  • Market. The industry term for this moment is "agent washing." Of thousands of vendors claiming AI agents, about 130 are estimated to be real.
  • Comparable. WooCommerce moved to woo.com in October 2023 and moved back in April 2024, saying it made them harder to find. They kept the new brand name and gave up the domain.
What to do instead

Sell from the position we already hold

Our strongest asset is that we are already inside these organisations' data. The most common thing buyers said in a set of procurement interviews: "We're more likely to wait for our existing partner to add AI than gamble on a startup." A rename trades that away.

  • AI goes in the product names, the feature pages and the documentation.
  • Publish one plain-language page on what happens to customer data and whether it trains any model. It works as a sales asset, a procurement asset and a board asset at once.
  • For nonprofits, keep AI behind the scenes. Donors measurably give less when AI is disclosed on an appeal. Deciding who to ask is safe. Writing it is not.
8. Website, domain, deliverability

Three separate projects that have been treated as one

The migration was approved on August 10 with two conditions, both in progress. Two corrections follow: one removes a cost we thought we were paying, one makes the hardest part easier.

Correction one

Sequencing is free

The proposal argued we should move platform and domain together, because every domain change costs search traffic and doing it twice costs twice.

That does not apply here. Moving off Webflow while keeping our domain and our URLs is not a domain change. Google sees the same addresses, faster. There is one search dip to pay and it belongs to the domain move.

So Dan's sequencing costs nothing, and deliverability sets the timing. Which is right.

Correction two

Email history is not at risk

Dan's biggest worry was keeping email history and running both domains. Google's own documentation advises against changing a primary domain and points to adding the new one as a domain alias.

Everyone keeps their mailbox, all history, all files and calendars, and gains an address at both domains. No migration, no cost. Worth doing now whatever we decide about branding.

The real risk

A new domain starts from zero

Sending reputation does not transfer. Dan is right about that, and rebuilding it takes about eight weeks of slowly increasing volume.

The extension is fine. No evidence a .ai domain delivers worse, and Google treats it as a normal generic domain. The risk is "new," not ".ai."

The order I would do this in

Never change two things at once.

Now

Hold the domain and add it as an alias. Cheap, reversible, preserves everything, buys the option.

September

Split marketing mail onto its own subdomain. Dan named this himself, and given we hard-bounced 7 percent twice this summer, it has a use today.

December to January

The platform migration, same domain, same addresses. The lowest-risk form of a site move.

Later, on its own clock

The domain move, if it proceeds, once the new setup is boring. Any brand change separately again, staff first.

9. Customers and renewals

A request-driven lane, sized honestly

The situation

About 15 renewals before year end

Plus a few politically timed in February and March, several at risk, and a health dashboard showing mostly yellow on usage. Account management owns the outcomes.

What marketing does

Collateral, in two windows

September and January. A what-shipped-recently note, training links for low-usage accounts, and one-pagers on request. January targets the political renewals, whose budget conversations start before election day.

The risk

Scope creep in the wrong direction

Retention arrives as urgent one-off requests and quietly eats the prospect calendar. Keeping it request-driven is the mitigation. If Dan wants more, something comes out.

The retention lever nobody has scheduled. The custom URL feature matters to several agency accounts and to two of our three live opportunities. It has no ship date, so nothing gets promised until it has one.
10. What it costs

One real ask, and a short list of things to price

You said it in August: commit to a plan with dollars and everything. Here are the dollars.

ItemAmountStatus
Two partner-distributed webinars
October and February
$16,000 to $22,000 Needs sign-off. Confirm current pricing first
Website visitor identification tool Unpriced Needs the vendor name from you. Quotes by end of September
Conference lead capture, 2027 events $299 to $500 each Actual 2026 pricing. Approve while booths are planned
Museum membership conference Unpriced Gated on the Whitney case study, per your position
Inbox placement testing
Confirms our mail arrives
Small, to price About one sender in eight does this
Domain registration and alias Roughly $200 Two-year minimum. The mail alias is free
Everything else
Four live events, the cold rebuild, the migration, monthly notices, the weekly report
Time Already paid for
Cost that goes away. Hosting drops to zero and the Webflow subscription retires. No savings figure for Dan yet: three different numbers exist in our records and none is an invoice.
Money that may already exist. The original plan names $5,000 of partner marketing funds for advertising, the only committed marketing money recorded anywhere. Nobody has confirmed it is still available. Worth ten minutes to find out.
11. What we measure

Five numbers, tracked against our own history

Your framing is the right one. This is infrastructure, it is continuous, and much of it is hard to quantify. No invented benchmarks and no borrowed industry averages.

One

Universe worked

How many of the 16,022 qualified prospects got a touch in the trailing 90 days. The awareness number you keep pointing at, now with a denominator.

Two

Engaged pool

Clicks, page visits and scroll depth, scanners stripped out. Today: 1,438 who opened, about 217 who plausibly clicked on purpose, 9 who read a page. The gap is the point.

Three

Reach per topic

Registrants plus live attendance plus 90-day recording views, per event.

Four

Names handed to sales

Who owns each, and what came back. Counted by hand until there is a pipeline stage for it.

Five

Pipeline influenced

Open opportunities whose contacts touched a campaign in the prior six months. Directional only.

Removed

Open rate

It comes out of the report. The nonprofit sector's own benchmark study dropped it in 2023 and called its last figure "a lie," because Apple generates opens nobody made. We keep it as an alarm. It stops being a goal.

One thing to stop being judged against. The early 2026 plan set targets of 75 qualified leads, half a million dollars of sourced pipeline, and 5,000 website visitors a month. Actual traffic is about 1,000 a month. Those came from a generic template with no relationship to this business, and this plan does not restate them.
12. What you need to decide

Eight things, and only the first one costs money

This document is the straw man. These are the agenda.

01

Fund two partner-distributed webinars

$16,000 to $22,000 for the window. Your recommendation, at your cadence, at your price.

Needed by: early September. A publisher needs four to six weeks of promotion and October is already close.
02

Sales capacity, still two decisions

The senior bizdev posting, which does not exist yet, and the lead generation partner. The marketing question inside it is open: whether they lead with Civis, what collateral they need, and how we avoid double-touching the same names.

Needed: before the partner starts. They cover advocacy and political. The charitable, nonprofit and agency lanes still have no dedicated seller.
03

Does the ideal customer profile get updated?

The one I most want an answer to. Our March profile calls an in-house data team "the primary qualification bar." All three of our best near-term opportunities fail that screen, and one live customer's evaluation stalled on it.

The fork: either the profile is stale or the pipeline is unqualified, and those answers lead to opposite calendars.
04

The Civis AI question, where I have changed my position

Recommendation: AI in the products and the proof, not the company name. Hold the domain and add it as a mail alias now, because it is cheap and reversible. Evidence in section 7.

05

How much marketing time goes to retention

Section 9 scopes it as collateral on request, which is what one person carries. More means something comes out.

06

The visitor identification vendor name

You offered to find what your previous company used. With a name I can have quotes by end of September and it live by mid-October.

07

Museum membership conference, go or no go

Your position is that it is not worth exhibiting without the Whitney case study. The rest of the case has strengthened: a customer is the event's top sponsor, building a museum-industry product on our platform. Does the case study ask get real pressure now?

08

Which version of the free-agents idea we are building

Give AI tools away and earn on services is three different proposals: a sales observation, a free tier that drives adoption, or services as the profit engine. They produce different October campaigns.

Needed: before the October launch is written.
And the session itself. You proposed whiteboarding this the week of August 17 and it has not happened. This is the straw man for it.
13. What we do not know

Flagged, not filled in

Several of these are one phone call or one file away.

Costs
  • Current webinar partnership pricing. The public card is old and no invoice for ours exists.
  • What Webflow costs. Three different figures in our records.
  • Whether the $5,000 in partner marketing funds is still available.
Dates
  • Data Agents has no ship date and nothing is built.
  • The custom URL feature has no ship date.
  • The partner certification date needs confirming with Dan.
  • The lead generation partner is unnamed everywhere, so I have not guessed.
Numbers
  • Bridge booth and raffle lead counts. They are in your spreadsheet.
  • How close we are to our email address limit.
  • The renewal picture is from a meeting. No accounts, no values, no triage.
  • Nothing about our own social performance is recorded anywhere.
One gap worth closing this week. Two organisations we agreed in July to stay away from are missing from the file every audience build actually reads. That is the same gap that left six contacts on live lists for six days earlier this month. It needs one line each, and I am not going to guess their details.